CB
Charl B

1 reviews | Active since May 2012

15 Apr 2024, 12:18

Miles cannot be processed today at Clicks

Today, on Miles D-Day, there is some or other issue with Discovery's ability to allow Clicks to accept Discovery Miles as a payment method. I'm extremely reliant on using my Miles to cover basic expenses. I would have loved to use it for luxuries, but I can't afford to. So, now I have to pay 30% MORE for essentials because Discovery Miles are not accepted at Clicks at the moment. When will Discovery realise that this is the same as the bank being offline and not being able to process credit card transactions?

0
Replies (7)
CB
Charl B's update15 Apr 2024, 14:27
Reviewer Update
In store.
CB
Charl B's update15 Apr 2024, 14:46
Reviewer Update
Yes.
CB
Charl B's update15 Apr 2024, 15:04
Reviewer Update
Clicks Waterstone Village at 12:12 today
CB
Charl B's update15 Apr 2024, 17:59
Reviewer Update
You clearly don't get it, do you? I was in store with a basket of items. I can't just put it down and go to another store. I don't have the time or money to do that. Also, you can't use miles online at clicks.

Useless response.
CB
Charl B's update06 May 2024, 08:11
Reviewer Update
And, to this day, Discovery Bank has not responded after you asked me to email ***. Pathetic.
CB
Charl B's update28 May 2024, 14:41
Reviewer Update
Absolute *******. I sent it the exact same day. I've emailed them several times since, and they have not responded ONCE. All I get is an automated response. Your service is SHOCKINGLY BAD!!!!!!
CB
Charl B's update28 May 2024, 15:32
Reviewer Update
That is not the DAMN POINT!!! Because of your business's inability to do what it should, I lost out on 30% discount. And what was done about it? NOTHING. Just wasting time without any kind of client service. There is no point if the issue isn't rectified.