MM
Mercia M

1 reviews | Active since Sept 2017

02 Apr 2023, 21:26

Messed up and ****s.

I for have been with Discovery bank and I have always asked for reversal for a specific company evertime they apperently come with different codes or whatever it's called. I requested for January and February to be reversed they only did February when I CALLED again, they said they will do it and nothing happened called and they say it's over the number of days (Changes per call 40 to 30 to 20) but I called in time even complained on messenger via Facebook. I called to cancel all my debit orders and that too wasn't processed, and reason been the dissatisfaction. I feel really disappointed and before I lodged a dispute UBER was debiting trips that I NEVER authorised they did a ***** case and refunded some of them. Worse you have to call with your airtime for nonsense where is my refund. Bunch of ****s and the consulted Tiego said they not allowed to give their names for their own safety. I was loving been with Discovery, but the relationship is messed up now

0
Replies (1)
Discovery Bank
Discovery Bank's reply03 Apr 2023, 09:40
Official
Hi Mercia 

Please pardon my delayed response. 

This is concerning to hear, and I will be looking into your case and provide you with feedback as soon as I have it. 

Regards, 
Pale