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mandaschoeman M
1 reviews | Active since May 2016
12 Apr 2021, 08:59
MBD attorneys harassment!
A year ago I was retrenched and made a payment arrangement with discovery bank, which I have honored every month. For some reason I was still handed over to MBD attorneys who is calling me up to 7 times a day. It is reaching a point of harassment! It’s 9 o’clock in the morning and I’m on my third call. My parents are being harassed by MBD for 8years for a bill thats not even theirs! I REFUSE to deal with MBD if you have a problem with my payments or the arrangement I have with discovery bank please contact me yourself! And I would appreciate it if you would remove my name and details from their data base I don’t care how you do it just get it done!
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
12 Apr 2021, 09:27Hi Manda
Thank you for bringing this to my attention.
I have requested our collections team to investigate this case and contact you as soon as possible to help with resolving this issue.
Someone will reach out to you during the course of today.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Girshwin
Thank you for bringing this to my attention.
I have requested our collections team to investigate this case and contact you as soon as possible to help with resolving this issue.
Someone will reach out to you during the course of today.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Girshwin
Discovery Bank's reply12 Apr 2021, 09:27
Official
Hi Manda
Thank you for bringing this to my attention.
I have requested our collections team to investigate this case and contact you as soon as possible to help with resolving this issue.
Someone will reach out to you during the course of today.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Girshwin
Thank you for bringing this to my attention.
I have requested our collections team to investigate this case and contact you as soon as possible to help with resolving this issue.
Someone will reach out to you during the course of today.
Should you require any further assistance, please do not hesitate to contact us.
Regards
Girshwin
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mandaschoeman M's updateReviewer Update
12 Apr 2021, 14:02Whomever this call was given to is just not in the mood to do their job today.
Phone gave one ring and call was dropped before I could even pick up my phone. Then follows the generic ‘we tried to call but you did not answer’ sms...
Phone gave one ring and call was dropped before I could even pick up my phone. Then follows the generic ‘we tried to call but you did not answer’ sms...
mM
mandaschoeman M's update12 Apr 2021, 14:02
Reviewer Update
Whomever this call was given to is just not in the mood to do their job today.
Phone gave one ring and call was dropped before I could even pick up my phone. Then follows the generic ‘we tried to call but you did not answer’ sms...
Phone gave one ring and call was dropped before I could even pick up my phone. Then follows the generic ‘we tried to call but you did not answer’ sms...
Discovery Bank's replyOfficial
20 Apr 2021, 08:00Hi Manda
Kindly accept my apologies for the delayed response.
Please could you confirm if this issue has been resolved?
Regards
Girshwin
Kindly accept my apologies for the delayed response.
Please could you confirm if this issue has been resolved?
Regards
Girshwin
Discovery Bank's reply20 Apr 2021, 08:00
Official
Hi Manda
Kindly accept my apologies for the delayed response.
Please could you confirm if this issue has been resolved?
Regards
Girshwin
Kindly accept my apologies for the delayed response.
Please could you confirm if this issue has been resolved?
Regards
Girshwin