matter not retersolve 3 weeks la

******. you respond 2 weeks later with the below junk. my matter is NOT resolved.

First of all my name is nomalungelo not nomalanga. second, I paid my account on the 7th which brought my account to nil. I only used about R 950 in credit for a very short period of time. that amount can not attract R 570 in interest. Please show me how this interest was calculated from what date on which balance to justify the amount charged in interest. This is disappointing and a major *******.

I also requested that you remove the Vitality amount on my account and again it has been charged post my request. I need feedback on this too.,