1 reviews | Active since Dec 2020
Maintenance issues means one can’t access funds!!!!
I am trying to access my banking app for I can transfer funds into an account For which I have a card but the app is under maintenance and there’s nothing I can do. I called the banking hotline and they say then can’t help me. I simply have to wait. So while the app is being maintained by life basically needs to be put on hold because I can’t access my own money. ??? Discovery didn’t even send a message the bank before to warn us of this maintenance schedule! Really disappointed to say the least. I will be closing and moving accounts from this bank. There’s a lot discovery as a whole they can learn concerning customer service as a whole from the bank right through to the medical aid! Years ago Discovery used to be the best but now they are the absolute worst. I regret even trying to give this bank a chance! What a epic fail!!!!!!
Angry and frustrated.
