Lost wire payment.

Item: Discovery Bank
Rating: 1
Author: Dore K

Discovery Bank "lost" a wire payment that I paid to myself. This has been going on for 3 weeks and I got little to none help or feedback from them. After multiple phone calls and emails, I still do not have my money back and reporting it as ****** and *****. I am reporting it here in the hope that some can give me answers and actually help me from Discovery Bank.

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

18 Oct 2022, 08:38

Hi Dore

I'm sorry that you are experiencing this.

I spoke to one of our executive relationship managers and they stated that they got in contact with you yesterday.

The case has been escalated and we are trying our best to get this resolved, as soon as they receive feedback, they will reach out to you.

Regards
Khanyi

Best regards,

Discovery Bank's reply18 Oct 2022, 08:38

Official

Best regards,

Dore K's updateReviewer Update

18 Oct 2022, 11:27

I will await your urgent feedback.

Dore K's update18 Oct 2022, 11:27

Reviewer Update

I will await your urgent feedback.

Discovery Bank's replyOfficial

19 Oct 2022, 08:44

Thank you for your patience.

Kind Regards
Khanyi

Best regards,

Discovery Bank's reply19 Oct 2022, 08:44

Official

Thank you for your patience.

Kind Regards
Khanyi

Best regards,