EB
Esnia B

1 reviews | Active since Jun 2017

22 Jun 2017, 11:36

Londolani Netshilema Discovery Card Manager

<p>I have never been so upset with anyone like I have been with Discovery the last few months! I app**** for a credit card and the reason that they declined it was because they say I have some agreements with FNB but this is not true, I even send them my ICT Credit Report but they still going against it. I even spoke to FNB and TransUnion (which they suggested I do) and both confirmed that I have nothing against my name!!! But now I can't get hold of anyone.</p> <p>But the worst part is, everytime I ask them to contact me back because now I first need to speak to FNB or the Credit Bureau they phone from an unknown number and the phone does not even ring for a second....for their records to show that they phoned me they phone and drop the call immidiatly - they always do this.</p> <p>I am a VERY DISSATISFIED CLIENT AND WANT TO GET OUT!!!!</p> <p> </p>

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Replies (1)
Discovery Bank
Discovery Bank's reply04 Jul 2017, 10:34
Official

Dear Esnia

Thank you for your comments and for bringing this matter to our attention.

One of our Application Specialists will be in contact shortly.

We sincerely apologize for any inconvenience caused in this matter.

Thank you for your patience while we resolve this query.

Your reference number is – ***.