FM
Faith M

1 reviews | Active since Jan 2024

13 May 2025, 09:35

Locked bank account

I am still waiting for feedback it's been a month now this bank is bad my account is still locked I tried calling them but they don't give me any answer

0
Replies (2)
Discovery Bank
Discovery Bank's reply13 May 2025, 09:41
Official
Hi there,

Please receive this as confirmation of receipt and acknowledgement of your query.

Thank you for your patience and understanding while I investigate this for you.

Kind regards,
Nosisa
Discovery Bank
Discovery Bank's reply16 May 2025, 11:21
Official
Good day Faith,

Thank you for your patience and understanding while I investigate this for you. 

I have reached out to the ***** team regarding your locked account. Your account was reported for ***** by another bank and is currently under investigation.

The investigator has communicated with you on documents required to conclude the investigation and have your account lock lifted. Therefore, your account will be up and running as soon as required documents have been shared with the relevant team.

I hope this clears any concerns or frustrations you may have regarding the status of your account.

Kind regards,
Nosisa