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Mavis

1 reviews | Active since Oct 2022

15 Sept 2023, 12:04

Locked account

Don't bother banking with discovery bank, I worked online then they locked my account its almost 3months now. DO NOT BANK with Discovery Bank. I emailed the prove they wanted but still my account is locked. They don't care about their clients.

0
Replies (6)
Discovery Bank
Discovery Bank's reply15 Sept 2023, 14:57
Official
Hi Mavis 

So sorry about your experience with us so far. 

I will look into your query and once there is feedback you will be notified. 

Regards,
Yuvna
M
Mavis's update16 Sept 2023, 12:48
Reviewer Update
So how long is it going to take for you guys to give me feedback..... or I will wait more months again.
M
Mavis's update18 Sept 2023, 08:40
Reviewer Update
I don't know what you guys wrote but can't even see your messages
Discovery Bank
Discovery Bank's reply18 Sept 2023, 12:27
Official
We have escalated the query to our ***** department and if you would like more information on the case you can call them on *** they are open 24/7. 

Regards,
Yuvna
M
Mavis's update20 Sept 2023, 13:19
Reviewer Update
I called and you guys promised to get back to me, seems like I'm the stupid one, and also wasting my airtime. No feed back no call
Discovery Bank
Discovery Bank's reply22 Sept 2023, 12:22
Official
I have escalated your query. If you have any further questions you need to contact our ***** department. 

Regards,
Yuvna