MM
Mbali M

1 reviews | Active since Nov 2024

13 Nov 2024, 11:46

Locked account

To anyone who can kindly assist πŸ™πŸΌ... my name is Mbali Mthimkhulu and I have a problem with my Discovery Account. My account has been closed due to *****ulent activity as stated by the investigator in charge of my case (Nelisiwe) so I understand and hear everything she is saying but am still very confused πŸ˜• . I got an online job via Facebook and did not know it was not a legit one I sent all my details including identification and proof of address where I reside in because I thought it was a good job and I was desperate because of unemployment, I then began working on the 7th of October and the same day my account was closed what I did was buy USDT/Dollars for my employer as I was the middle man and assisting using my personal things, I know understand that not all the work was legit but had some *****. I had sent proof of the work I had been doing and all the payments I had received and sent a police affidavit as proof to who is handling my case with no luck, I had asked to investigator to please reverse the payment of the people who claim to be ****med because I am 100% sure that not everyone was ****ed and not everyone had reported my account because services was rendered and I deserve pay, not all the money in my account is *****ulent and I would like that after the money is reversed to whoever claims to be ****med to please open my account as I had explained to the investigator why it was opened and it had been opened prior to me working with it, I was not aware of the danger I had put myself in and I have learned from my mistake... I pleade with anyone who can assist me to please help me hereπŸ˜­πŸ™πŸΌ

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Replies (3)
MM
Mbali M's update14 Nov 2024, 08:56
Reviewer Update
Good morning, to whom it may concern can I kindly get feedback regarding my matter... when I first spoke to the investigator she had mentioned that my account will remain closed until the person that reported it gets proof and she was waiting for a response from Standard Bank to confirm payment made. I do understand the level of this matter as ***** is something not acceptable but I do again please beg for anyone who can help me be lenient and consider that I am young and was niave but not all the money in my account is *****ulent or dirty... can the money claimed to be *****ulent be reversed or removed from my account and have my account back I promise this was the first and last time you hear from me... I did call yesterday for the investigator(Nelisiwe) to call me but she has not, I don't have airtime to be calling everyday and every hour hence why I chose this route to communicate.

Thanks and kind regards
Mbali M
MM
Mbali M's update18 Nov 2024, 15:33
Reviewer Update
Afternoon, I am still waiting for investigator Nelisiwe to please contact me and thoroughly explain why my account is still not open and the first time I had spoken to her she said the money reported was from standard bank and she was waiting for confirmation from that bank not sure what the confirmation was for but she also stated that the money would be reversed and I did say I had no problem with that if it's really true that the person claiming to be ****med was really ****med from the beginning of October up until now no money has been reversed and my account is still closed... can someone please make it make sense why is this not concluded?... I really need my account open and I don't understand the stalling of this process because it was the first and last time that I would use my details for online jobs I've learnt my lesson and never will repeat this mistake... can I get some sort of feedback please

Thanks
Discovery Bank
Discovery Bank's reply21 Nov 2024, 16:55
Official
Hi Mbali 

We apologise for the unfortunate events that have occurred. 

I have reviewed your profile and contacted the ***** team, the investigator working on your query will contact you for the final feedback regarding your query. 

Please note that ***** cases do not have a definite turn around time, as we depend on multiple parties to investigate and resolve queries efficiently. 

Should you not receive feedback by close of business tomorrow, please contact our toll-free number ***for further assistance. 

Kind regards,
Mpho