LISTED ON ITC FOR BANK CHARGES OF THE ACCOUNT I ASKED TO BE CLOSED ON 18 JANUARY 2021.

I sent a request to close the discovery credit card account on 18 January 2021 BECAUSE THEY GAVE ME AN ACCOUNT THAT I DID NOT APPLY FOR. To date, the account is still open and they are still charging me account fees. They have handed me over to collections and listed me on ITC for the bank charges on the account that I asked to be closed in January 2021. I still have the email request with me. This is ******* as discovery is ruining my credit rating for the benefit that I have never used since December 2020. In April 2021, I logged a complaint as the account was still open, but the official was more interested in retaining me than closing the account. I ended up reporting the matter to ombudsman, but they negotiated with discovery for me to settle 50% of the bank charges for February to August 2021; yet my request to close the account was dated January 2021. Why must I settle bank charges of the Account I never used?

DISCOVERY BANK MUST REIMBURSE ME FOR THE SUFFERING THEY CAUSED, ESPECIALLY FOR ALL THE INITIATION FEES THAT I PAID AS THE TERMINATION WAS DUE TO THEM GIVING ME A CREDIT CARD THAT I DID NOT APPLY FOR - A CREDIT CARD WITH HIGHER FEES.