***** line is not 24/7

Item: Discovery Bank
Rating: 1
Author: Siliziwe M

I have been trying to reach the discovery bank ***** line since 6pm today, the site advises the line is available 24/7 but there has been no success from when I tried at 6pm until now after 9pm. I just needed to report that there are unauthorized transactions on my account from this evening, but now I'm not sure I'll be able to continue using Discovery Bank since I can't even trust I can get hold of anyone if my funds are at risk.

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

02 Apr 2025, 06:54

Hi Siliziwe

I am sorry for the frustration caused.

Please confirm if you managed to reach us to report your transactions?

You are welcome to contact us on our toll-free number ***and we can put you through to our ***** team for assistance. We are open 24/7.

Regards,
Yuvna

Discovery Bank's reply02 Apr 2025, 06:54

Official

Discovery Bank's replyOfficial

02 Apr 2025, 14:12

Hi Siliziwe

I see you have managed to get a hold of our ***** team yesterday (1 April) and today.

Please reach out if there is anything else you would like assistance with.

Have a good day further.

Regards,
Yuvna

Discovery Bank's reply02 Apr 2025, 14:12

Official