1 reviews | Active since May 2017

09 May 2017, 10:00

Limit increase application taking forever

<p>App**** for a limit increase a week ago and have been needing to phone THEM non stop to follow up and it is still in process. I think this is terrible service and have had a limit increase approved previously the same day at another institution.</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply09 May 2017, 11:15
Official

Hi michelle-fitzpatrick

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologise for any inconvenience caused in this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)

Best regards,