JB
Jade B
1 reviews | Active since May 2021
18 May 2021, 11:03
Lift the suspension!!!
Wish I could give them a zero. MONTHS have gone by with no resolution re suspended account. As far as the banking ombudsman is concerned an account cannot be suspended for a period exceeding 60 days. It's been 5 MONTHS. To no avail. I want the account closed as it is affecting my credit report. I am getting sent from pillar to post!
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Replies (2)
Discovery Bank's replyOfficial
18 May 2021, 12:17 Hi Jade Thank you for bringing this query to our attention. We have referred your query to the relevant team for further assistance with closing your account. Feedback will be provided to you directly. Please reach out to us again or contact our bankers on ***, and we will assist. Regards Thuli
Discovery Bank's reply18 May 2021, 12:17
Official
Hi Jade Thank you for bringing this query to our attention. We have referred your query to the relevant team for further assistance with closing your account. Feedback will be provided to you directly. Please reach out to us again or contact our bankers on ***, and we will assist. Regards Thuli
JB
Jade B's updateReviewer Update
20 May 2021, 14:39I have still not received any correspondence from anyone with regards to this. Absolutely disgusting that my account is suspended for months and nobody is willing to assist. Pathetic service from discovery once again!
JB
Jade B's update20 May 2021, 14:39
Reviewer Update
I have still not received any correspondence from anyone with regards to this. Absolutely disgusting that my account is suspended for months and nobody is willing to assist. Pathetic service from discovery once again!