1 reviews | Active since Jan 2017

20 Dec 2017, 08:46

Life will be so much simpler without Discovery...

It is now a month since lodging a complaint about incorrect allocation of Discovery Miles. After numerous phone calls and e-mails, the issue has not yet been resolved. I am sick and tired of Discovery and all their so-called "value-added benefits" and "reward schemes". We have been loyal customers for many years, but no more - their products are super expensive and you have to check them up and fight every step of the way for everything that is due to you. That is why we got rid of our Discovery short-term insurance and disability cover recently - next to go will be Vitality membership and Discovery card. Having Discovery products requires super-high maintenance - life will be so much simpler without it! And they want to start their own bank - what a joke!

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Replies (1)
Discovery Bank
Discovery Bank's reply18 Jan 2018, 10:20
Official

Thank you for your comment.

I confirm that as discussed your issue has been resolved. Please feel free to contact us should you experience any issues in future.

Best Regards

Amanda