Lies and Theft

Horrific for an accredited company such as this to treat it's members like it does. In my process of cancelling my account, they **** to me by telling me my account would be closed after my settlement payment and my account closure form was sent through. I even phoned in afterwards to confirm this.

But what happened a few days later? NO ONE Cancelled the account, and I received a billing request for the next month. Phoning their call centre is useless as all they do is tell you that it's your problem, and everyone wants you to pay more.

This is the reason I'm moving away to a better Medical Aid.

I have been trying to cancel this account for over a week now, and I just keep hearing excused and lies, and they keep coming, with promises that you will be called back, and guarantees that they have everything they need.

Honestly, I've received better service from government agencies, at least they stick to what they have to do.

Stay Away from Discovery! Purely because you will not get ANY service and when you do, it will be useless.