Leave the banking system to proper banks. Absolutely nonsense

Absolutely Horrible, they really don't know what they doing as a bank. I raised an incident on the 24th of October, to this day it is not resolved. When you call they will tell you they are waiting for feedback from elsewhere. The call centre is great, they pick up quickly but the background team e.g payments etc just pure *******.

This is a bank you cant trust when mishaps happen. No one knows what is going on, I regret opening this account. I laid a complaint, zero resolution still. They just dont care about their clients, this is what happens when you want to diversify without any experience. Just focus on medical aid and stop this nonsense of a banking system that works only when it suits them.

I am closing this account, my medical aid and vitality as soon as my query is resolved, that will probably be next year. Such nonsense service shame.