1 reviews | Active since Jun 2017
Lack of service
And here i buy something online, i get this missed call and an sms. Now my credit card is blocked. I phone them, they say its unblocked. I try the card again and its still blocked. Then after waiting for ever and a day i eventually get through to them again and this time i insist on speaking to some manager who can make decisions, and i wait and wait for someone on the other end of the line, who eventually tells me its unblocked. And i get another phone call, oh there was something else wrong. Employ more people to man your call centre.
Dear keith-richard-lambert
Thank you for your comments and for bringing this matter to our attention.
Our ***** department has contacted you and lifted the suspicious ***** block.
Suspicious ***** blocks is placed until we can verify the transaction with our client.
We do apologise for the inconvenience caused.
Regards
Jaco
Dear keith-richard-lambert
Thank you for your comments and for bringing this matter to our attention.
Our ***** department has contacted you and lifted the suspicious ***** block.
Suspicious ***** blocks is placed until we can verify the transaction with our client.
We do apologise for the inconvenience caused.
Regards
Jaco