Lack of response

Disgusted that this technical savvy Company cannot link/integrate my information with Vitality. Firstly I called the bank followed the prompts and ended up in Vitality. Vitality advised me that I don't have a bank account yet I have an account since the bank started. My simple question regarding the aura ring send me on a frustrating journey where Vitality transferred ky called which the bank did not answer. I dropped the call and dialled the bank again and after holding on forever, I dropped the call. It would appear Discovery Bank is competing with the Government for the WORSE service ever