DR
Dinash R
1 reviews | Active since Sept 2026
02 Sept 2026, 18:16
Keep your promises
They promise you rewards for signing up new clients and for registering your insurance etc and they don't give you anything. Their complaints email address is incorrect too. The call centre had no clue
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Discovery Bank's replyOfficial
02 Sept 2026, 18:20Hi Dinash,
Thank you for bringing this to our attention. We acknowledge your concerns regarding the promised rewards not being received, the incorrect complaints email address, and the unsatisfactory assistance provided by the call centre.
We apologise for the inconvenience caused. We will log a formal complaint to ensure your concerns are investigated and addressed appropriately. Your feedback is important to us, and we are committed to resolving this matter as quickly as possible.
Kind regards,
The Discovery Bank Team
Thank you for bringing this to our attention. We acknowledge your concerns regarding the promised rewards not being received, the incorrect complaints email address, and the unsatisfactory assistance provided by the call centre.
We apologise for the inconvenience caused. We will log a formal complaint to ensure your concerns are investigated and addressed appropriately. Your feedback is important to us, and we are committed to resolving this matter as quickly as possible.
Kind regards,
The Discovery Bank Team
Discovery Bank's reply02 Sept 2026, 18:20
Official
Hi Dinash,
Thank you for bringing this to our attention. We acknowledge your concerns regarding the promised rewards not being received, the incorrect complaints email address, and the unsatisfactory assistance provided by the call centre.
We apologise for the inconvenience caused. We will log a formal complaint to ensure your concerns are investigated and addressed appropriately. Your feedback is important to us, and we are committed to resolving this matter as quickly as possible.
Kind regards,
The Discovery Bank Team
Thank you for bringing this to our attention. We acknowledge your concerns regarding the promised rewards not being received, the incorrect complaints email address, and the unsatisfactory assistance provided by the call centre.
We apologise for the inconvenience caused. We will log a formal complaint to ensure your concerns are investigated and addressed appropriately. Your feedback is important to us, and we are committed to resolving this matter as quickly as possible.
Kind regards,
The Discovery Bank Team