Keep it simple and don't replace people with a stupid app. Telkom done the same....

A pathetic bank where everything getting referred to the app instead of keeping it simple and fixing the problem in a simple way.

I was FNB, Discovery card holder for around 10 years and suddenly decided to shift to Discovery bank. So I have no idea how, they cut off my surname on the card and for a 1,5 months I cannot get replacement card and everything gets referred to their stupid App. I refuse to activate incorrect card as I know when my wife done the name swop she eneded up not having a card for 5 days or so.

I am tired of discovery and their number crunches, so cancelled my Discovery medical, vitality and will go to other solid banks that keep it simple.

Discovery was briliant when they strated with insanly good Vitality but years later actuaries got involved and started to overcomplicating stuff and ****ing simplicity and decent benefits. Well done !!!