jL
johann L

1 reviews | Active since Jan 2011

08 Sept 2022, 06:08

Just ignore me as a standard procedure

Bad Day to you Initially, I took a credit card from you guys. I had it from day one. when you decided that you wanted to change everything and try to force me to start paying monthly costs on the card. This was not the original agreement. Thus, I was never able to access my balance or make payments other than just to be able to use the card.

Now my card has expired, and because I did not accept you're (ENFORCED NEW TERMS), that was not the TERMS from the beginning. I have not received a new card. Thus, you are pathetic and useless when it comes to keeping long-term customers happy.

What are you going to do about this? The contract clearly states that I will be notified and will receive a new card before the current card expires. THIS WAS THE ORIGINAL AGREEMENT - I DO NOT CARE HOW MANY TIMES YOU HAVE CHANGED YOUR SYSTEM............

I shouldf ended this card long time ago, yet I continued to support you.

0
Replies (1)
Discovery Bank
Discovery Bank's reply09 Sept 2022, 10:40
Official
Hi Johann

Thanks for reaching out to us. 

I will follow up on this matter and provide you with feedback as soon as possible. 

Regards 
Girshwin