Join Discovery Bank

Item: Discovery Bank
Rating: 4
Author: Johan F

My complaint is not about the bank but about joining. I was advised a couple of months ago that I would be able to join in August. In August I received two emails saying that I will get an email to join in a couple of weeks. To date I haven't received anything. Last week I asked via Facebook messaging what is going on. They said they will investigate but nothing so far. I really want to join asap. Please give feedback as to when I can join

Helpful (0)

Replies (3)

Discovery Bank's replyOfficial

23 Sept 2019, 14:03

Good day Johan

Thank you for bringing your concerns to our attention.

We have escalated you query to the relevant team to assist and will revert back as soon as feedback is received.

Kind regards

Discovery Bank's reply23 Sept 2019, 14:03

Official

Good day Johan

Thank you for bringing your concerns to our attention.

We have escalated you query to the relevant team to assist and will revert back as soon as feedback is received.

Kind regards

Johan F's updateReviewer Update

25 Sept 2019, 10:16

Thank you so much. Your Facebook team assited. I joined on Monday. Now just waiting for the account to be opened. Hopefully soon. I can't wait to start using the account

Johan F's update25 Sept 2019, 10:16

Reviewer Update

Thank you so much. Your Facebook team assited. I joined on Monday. Now just waiting for the account to be opened. Hopefully soon. I can't wait to start using the account

Discovery Bank's replyOfficial

25 Sept 2019, 10:29

Good day Johan

Thank you for the update.

We are glad to hear that you got assisted and we can’t wait to welcome you as a new Discovery Bank client.

Kind regards

Discovery Bank's reply25 Sept 2019, 10:29

Official

Good day Johan

Thank you for the update.

We are glad to hear that you got assisted and we can’t wait to welcome you as a new Discovery Bank client.

Kind regards