ITC updates - Not done again - Terrible service

I have phoned Discovery Card 3 times in the last 2 months and sent emails, asking them to update my ITC with Transunion credit Bureau.

I checked again this morning on my Transunion account and still my profile indicates "Not updated" for the last 3 months. This is ridiculous.

I have a flawless record with Discovery for more than 5 years. With saying this, it's not my responsibility to beg Discovery to please reward my good payment, this is a responsibility they are lawfully bound by and it seems they just don't care or their new Discovery Bank split with FNB is proving to much to manage.

This after a pathetic attempt by Discovery to investigate a previous ***** compliant which I lodged and is still not resolved after 6 months. R10, 000 reserved amont which Discovery cannot prove to have been released back into my account. They just pass the buck to FNB and Avis.

Discovery's service is going backwards over the last 10 - 12 months and again I suspect this split from FNB is proving difficult to manage.

If this keeps up I will be moving my business elsewhere I'm afraid.