VJ
Virgilene J

1 reviews | Active since Jul 2025

12 Mar 2026, 10:57

it will take 90 days to resolve. This is unacceptable!!! I want this dispute to be prioritised, please

Good day,

On Tuesday, The 3rd of March 2026. I withdrew R2100 cash from my Discovery Credit Card at a Nedbank ATM.

At the same time, R2100 was removed from my Discovery transactional main account.(No physical cash was withdrawn from this account!!!)

I called twice, and the lady said it will take 90 days to resolve. This is unacceptable!!! I want this dispute to be prioritised, please( I have a baby and need to travel to work). I have not yet received an email stating they are busy investigating the matter.

Call Reference: ***6

0
Replies (1)
Discovery Bank
Discovery Bank's reply12 Mar 2026, 11:10
Official
Hi Virgilene,

Thank you for reaching out to us.

I apologize for the inconvenience caused. I am looking into your query, and I will revert with feedback.


Regards,
Tsholofelo