VJ
Virgilene J
1 reviews | Active since Jul 2025
12 Mar 2026, 10:57
it will take 90 days to resolve. This is unacceptable!!! I want this dispute to be prioritised, please
Good day,
On Tuesday, The 3rd of March 2026. I withdrew R2100 cash from my Discovery Credit Card at a Nedbank ATM.
At the same time, R2100 was removed from my Discovery transactional main account.(No physical cash was withdrawn from this account!!!)
I called twice, and the lady said it will take 90 days to resolve. This is unacceptable!!! I want this dispute to be prioritised, please( I have a baby and need to travel to work). I have not yet received an email stating they are busy investigating the matter.
Call Reference: ***6
Helpful (0)
Replies (1)0
Replies (1)Discovery Bank's replyOfficial
12 Mar 2026, 11:10Hi Virgilene,
Thank you for reaching out to us.
I apologize for the inconvenience caused. I am looking into your query, and I will revert with feedback.
Regards,
Tsholofelo
Thank you for reaching out to us.
I apologize for the inconvenience caused. I am looking into your query, and I will revert with feedback.
Regards,
Tsholofelo
Discovery Bank's reply12 Mar 2026, 11:10
Official
Hi Virgilene,
Thank you for reaching out to us.
I apologize for the inconvenience caused. I am looking into your query, and I will revert with feedback.
Regards,
Tsholofelo
Thank you for reaching out to us.
I apologize for the inconvenience caused. I am looking into your query, and I will revert with feedback.
Regards,
Tsholofelo
