*********** IT support

Have logged a query almost two and a half days ago. Unable to amend card limits. Discovery cannot resolve my problem. They even closed the query yesterday without providing me with a resolution or any feedback. I only found out when I called in today. Call centre staff wait for the IT department to respond while I have no access to my facility with the bank. Very unresponsive and ***********. At least other banks have branches where one can eventually go in and sit down with someone to resolve issues. So in the holiday season I am stranded and Discovery bank shows no urgency about the matter. Think twice before signing up