It gets from bad to worse! No customer service!

After my complaint on hellopeter dated 17 Feb 2021 I did get a reply from Banker Arjun: he will escalate my problem to the relevant department. Needless to say nobody from this "relevant department contacted me, nor is my problem solved! I still can't sign in on this pathetic Discovery Bank app! It just will not scan the drivers licence. My son, who is a Software Engineer can't get it to work either. I just carry on using my current Discovery card.