1 reviews | Active since Apr 2016

29 Apr 2016, 12:32

Issue with card upgrade

I have been trying since 15 April to upgrade my Discovery Card. I have to constantly follow up and Im not getting proper feedback from them. Last feedback was that there is a system error, don't know how long it takes them of fix a system error. My reference ***

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Replies (1)
Discovery Bank
Discovery Bank's reply05 May 2016, 12:51
Official

Dear wimpie-du-plessis

Thank you for your comments and for bringing this matter to our attention.

We sincerely apologize for the delay in finalizing this matter.

Thank you for kind patience and understanding.

Your reference number is – ***.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)