IS THIS THEFT?

What does one call it when you transfer money into a banks account using the incorrect details - and it lands up in there suspense account - and you phone - and you e mail - and you e mail again - and you phone again - and you supply proof........and just nothing happens.

Does that banks conduct not then fit squarely within the definition of theft - which is the ******** and intentional appropriation of another persons property? Discovery bank have not credited my account, so they definitely have my money in their own suspense account - which is ******** at this stage as I have asked for more than a month for them to return it tome - that is where intention comes into play - since they have been asked to return it, and have consciously not done so, they have formed the intent to keep it. DISCOVERY BANK - who the hell do you think you are - tell all us South Africans who you think you are - please respond to this and explain to me why what you have done is not theft - let SA see you for what you are!!!