Irregular Banking Practices and Fee's
Years of struggling to close an account, the bank has no records of my instructions, yet I emailed them with the original complaint/instruction. Now against TCF and the Banking Act I'm being forced to pay and keep this account. Happy the Ombud is available because this is grossly unprofessional and unfair.
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Replies (2)0
Replies (2)'s updateReviewer Update
19 Feb 2024, 11:14Again. Evidence was provided - the actual instruction and complaint reference numbers, I also didn't get statements nor could I access the bank online at all - this was all disclosed.
I will continue with further steps and correspond accordingly.
I will continue with further steps and correspond accordingly.
's update19 Feb 2024, 11:14
Reviewer Update
Again. Evidence was provided - the actual instruction and complaint reference numbers, I also didn't get statements nor could I access the bank online at all - this was all disclosed.
I will continue with further steps and correspond accordingly.
I will continue with further steps and correspond accordingly.
Discovery Bank's replyOfficial
19 Feb 2024, 14:49Hi Jodian
Noted, we will make our team aware.
Regards,
Palehelo
Noted, we will make our team aware.
Regards,
Palehelo
Discovery Bank's reply19 Feb 2024, 14:49
Official
Hi Jodian
Noted, we will make our team aware.
Regards,
Palehelo
Noted, we will make our team aware.
Regards,
Palehelo