RD
Rae D

1 reviews | Active since Jun 2023

14 Jun 2023, 15:56

Instalments

Hi

I made a payment of R748 thereafter only R404 was available and today after the bank deductions only R30 is available. please explain why I paid 748 and only 30 is left over. On my next installment of 748.50, will I only have R30 available again.

I can't understand why of the 748 paid on the 7th June only R30 goes towards my credit.

I've called the call centre many times. No one can assist me. I've emailed and have no feedback.

Please help me understand. Thank you

0
Replies (3)
Discovery Bank
Discovery Bank's reply19 Jun 2023, 09:27
Official
Hi Rae

I will be reaching out to you shortly to assist with this matter 

Regards 
Girshwin 
RD
Rae D's update19 Jun 2023, 12:39
Reviewer Update
I appreciate it. Thank you
Discovery Bank
Discovery Bank's reply20 Jun 2023, 11:38
Official
Thanks for taking our call Rae

If there anything else we can help you with. 

Please do not hesitate to reach out. 

Regards 
Girshwin