******* *****ing my Money

At 00:00 This Morning I received a message that my Account has limited functions , Due to the fact that I didn't provide a proof of residence. Upon Calling the Call Center all that the banker told me is to make use of the list of options which I did. I used my Insurance portfolio document as it is the only document I could find being on Holiday over 800 KMs away from home. Discovery is Quick on the draw to limit functions at the most inconvenient time of the day. But when you call them.at 6 o clock in the morning they cant fix the problem because the " Ficka team" only starts at 8 o clock. I can't transfer my money back to my FNB account nor can I use my bank card, which means I'm going to be left stranded. And by the looks of it Discovery gives a flying f.... about their customers.