Inept discovery bank!

Tried Closing my Account from outside of South Africa which is almost impossible because you cannot dial 0800 numbers from abroad. and it's impossible to find an email address that they actually respond to. 1 year later after account was settled account is still open and they continued to charge me and handed me over to lawyers for charging me service fees for another year without closing the account, A whole 1200 Rand. I Now will Go via the ombudsman.