SE
Sasha E
1 reviews | Active since Jun 2010
23 Oct 2020, 22:09
Incorrect property values
Wrong details added under properties and decreasing my vitality money status because of incorrect information. My vehicle balance is added to my property balance but only the value of my property is used as secured assets not my vehicle then remove the vehicle balance from total.
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Replies (1)
Discovery Bank's replyOfficial
26 Oct 2020, 13:36Good day Merly
Thank you for bringing your concern to our attention and please accept our apologies for the delayed response.
Kindly note that on our records it shows your property value as R1 500 000.00 and your vehicle finance balance as R357 130.00.
please note that in order for us to allocate property points the documents to be submitted must provide the following information:
Should you require any further assistance please contact us on ***.
Regards
Sibongile
Thank you for bringing your concern to our attention and please accept our apologies for the delayed response.
Kindly note that on our records it shows your property value as R1 500 000.00 and your vehicle finance balance as R357 130.00.
please note that in order for us to allocate property points the documents to be submitted must provide the following information:
- The address of the individual property
- Ownership of the property (title deed, and/or trust ownership details with trust title deed)
- Value of the property
Should you require any further assistance please contact us on ***.
Regards
Sibongile
Best regards,
Discovery Bank's reply26 Oct 2020, 13:36
Official
Good day Merly
Thank you for bringing your concern to our attention and please accept our apologies for the delayed response.
Kindly note that on our records it shows your property value as R1 500 000.00 and your vehicle finance balance as R357 130.00.
please note that in order for us to allocate property points the documents to be submitted must provide the following information:
Should you require any further assistance please contact us on ***.
Regards
Sibongile
Thank you for bringing your concern to our attention and please accept our apologies for the delayed response.
Kindly note that on our records it shows your property value as R1 500 000.00 and your vehicle finance balance as R357 130.00.
please note that in order for us to allocate property points the documents to be submitted must provide the following information:
- The address of the individual property
- Ownership of the property (title deed, and/or trust ownership details with trust title deed)
- Value of the property
Should you require any further assistance please contact us on ***.
Regards
Sibongile
Best regards,