RN
Riaan N
1 reviews | Active since May 2011
29 Feb 2016, 11:09
Incorrect Debit Date
Why am i being debited on Saturdays and Sundays days before payday on which i will now be penalized for bouncing BECAUSE IT IS NOT YET THE END OF THE MONTH!!!<br> <br> My debit date is set for the 1st of each month . . . not on the 6th one month and then on the 27th & 28th (Weekend by the way) for another.<br> <br> Discovery WILL pay my banking penalties this month and they WILL ensure that I am debit on the correct date which is . . . . ALL TOGETHER . . . . . The 1st DAY OF THE MONTH!!!!
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Replies (1)
Discovery Bank's replyOfficial
01 Mar 2016, 12:47Hello Niekerk84,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Best regards,
Discovery Bank's reply01 Mar 2016, 12:47
Official
Hello Niekerk84,
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Thank you for your comments and for bringing this matter to our attention.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for kind patience and understanding.
Regards,
Jaco Thompson
Executive Relationship Manager (FAIS)
DiscoveryCard
Best regards,