Incopetence from Discovery Bank

Although my accounts are in good standing, the bank has redirected funds (almost R3000 daily) from my transmission account to my credit card account over the last 8 days. In an effort to resolve this, I cannot get past the call centre to speak to a supervisor or a manager, and all that the call centre will do is "escalate" the issue. Since reporting this three days ago, and following up every day, I'm no closer to an answer. My advise: DON'T BANK WITH DISCOVERY BANK!