HB
Harold B
1 reviews | Active since Dec 2016
02 Apr 2024, 10:30
inconsistent point allocation
it would appear that there is no communication with the systems within the bank and Vitality because whilst i achieve my exercise goals religiously and get the points allocated on my Discovery phone App, Discovery Bank send me a message telling me i did not achieve the goal and thereby denying me the points. it IS not the first time this is happening but the frequency warranted me to write this review
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
02 Apr 2024, 12:36Hi Harold
We would love to assist you.
Please kindly email us with the screenshots from your bank app, so we can be able to review and confirm.
You can email the screenshots through to ***, and let us know once we have sent it through so we can track it.
Best regards
Mpho
We would love to assist you.
Please kindly email us with the screenshots from your bank app, so we can be able to review and confirm.
You can email the screenshots through to ***, and let us know once we have sent it through so we can track it.
Best regards
Mpho
Best regards,
Discovery Bank's reply02 Apr 2024, 12:36
Official
Hi Harold
We would love to assist you.
Please kindly email us with the screenshots from your bank app, so we can be able to review and confirm.
You can email the screenshots through to ***, and let us know once we have sent it through so we can track it.
Best regards
Mpho
We would love to assist you.
Please kindly email us with the screenshots from your bank app, so we can be able to review and confirm.
You can email the screenshots through to ***, and let us know once we have sent it through so we can track it.
Best regards
Mpho
Best regards,
HB
Harold B's updateReviewer Update
02 Apr 2024, 12:51cannot see email address you want me to email it to
HB
Harold B's update02 Apr 2024, 12:51
Reviewer Update
cannot see email address you want me to email it to
Discovery Bank's replyOfficial
03 Apr 2024, 09:38Hi Harold
The email address is ***.
The email address is ***.
Best regards,
Discovery Bank's reply03 Apr 2024, 09:38
Official
Hi Harold
The email address is ***.
The email address is ***.
Best regards,