LM
Lutendo M
1 reviews | Active since May 2014
19 Feb 2022, 06:48
***********
First of all, I had to select a star, they don't deserve a single one. Charged me the exact amount twice and refuse to refund my money. I've spoken to over 10 *********** consultants that all say 'it's been escalated to the relevant department' a division without communication. 5 days waiting for them to fix this problem and nobody has the decency to own up to the stupidity nor send some sort of feedback. I'm appalled by their service and overall support, lack of really.
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Replies (1)Discovery Bank's replyOfficial
19 Feb 2022, 16:13 Hi Lutendo Thanks for reaching out to us. Please note that we have escalated this query to the relevant team for urgent assistance. Feedback will be provided to you directly. For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist. Regards Thuli
Discovery Bank's reply19 Feb 2022, 16:13
Official
Hi Lutendo Thanks for reaching out to us. Please note that we have escalated this query to the relevant team for urgent assistance. Feedback will be provided to you directly. For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist. Regards Thuli
