KM
Kabelo M
1 reviews | Active since Jul 2021
09 Sept 2024, 11:16
Incompetencent service received
I would not recommend this bank to anyone... Rather stick to FNB absa, Capitec and all other banks. I have been using this bank for 5 years never received a loan from them they failed to even assist me when my app got hacked and R2500 left my account. I will no longer be using this bank to get my salary bad service and very useless interms of benefits!!!
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Discovery Bank's replyOfficial
10 Sept 2024, 14:00Hi Cindy,
We do not offer any personal loans. We only offer Home Loans, Revolving Credit Facility and Credit Card accounts, all which you can easily apply for in the Discovery App. With reference to the your account that was hacked, what was the last feedback that you received on this matter?
We do apologize for the bad service that you have received, would you like for to log a formal complaint in regard to this?
Concerning the benefits, please advise if you would like us to give you a call to explain how you can maximize these benefits, here is a link to read more about the product you have: https://www.discovery.co.za/bank/transaction-bundled-gold
Kind regards
Tyrone
We do not offer any personal loans. We only offer Home Loans, Revolving Credit Facility and Credit Card accounts, all which you can easily apply for in the Discovery App. With reference to the your account that was hacked, what was the last feedback that you received on this matter?
We do apologize for the bad service that you have received, would you like for to log a formal complaint in regard to this?
Concerning the benefits, please advise if you would like us to give you a call to explain how you can maximize these benefits, here is a link to read more about the product you have: https://www.discovery.co.za/bank/transaction-bundled-gold
Kind regards
Tyrone
Discovery Bank's reply10 Sept 2024, 14:00
Official
Hi Cindy,
We do not offer any personal loans. We only offer Home Loans, Revolving Credit Facility and Credit Card accounts, all which you can easily apply for in the Discovery App. With reference to the your account that was hacked, what was the last feedback that you received on this matter?
We do apologize for the bad service that you have received, would you like for to log a formal complaint in regard to this?
Concerning the benefits, please advise if you would like us to give you a call to explain how you can maximize these benefits, here is a link to read more about the product you have: https://www.discovery.co.za/bank/transaction-bundled-gold
Kind regards
Tyrone
We do not offer any personal loans. We only offer Home Loans, Revolving Credit Facility and Credit Card accounts, all which you can easily apply for in the Discovery App. With reference to the your account that was hacked, what was the last feedback that you received on this matter?
We do apologize for the bad service that you have received, would you like for to log a formal complaint in regard to this?
Concerning the benefits, please advise if you would like us to give you a call to explain how you can maximize these benefits, here is a link to read more about the product you have: https://www.discovery.co.za/bank/transaction-bundled-gold
Kind regards
Tyrone