KM
Kabelo M

1 reviews | Active since Jul 2021

13 Sept 2024, 11:38

Incompetencent service

I am not happy with service received FROM Discovery for the past 5 years now... I have been a loyal customer but when my account was hacked Discovery failed to get my money back and took a whole month with poor service received from the ***** departments - this bank is just a waste of time I'd rather switch to a better bank. They only focus on insurance more then banking rather stick with the normal banks we know I will be switching banks due to this and would not recommend anyone to use Discovery as a Bank!!!

0
Replies (1)
Discovery Bank
Discovery Bank's reply20 Sept 2024, 13:36
Official
Hey Cindi  

We appreciate your feedback, and apologise for the inconvenience caused. 

Do you have the relevant ***** case number for the above query as we would like to further enquire with our ***** team. 

Kind regards,
Mpho