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Adam D
1 reviews | Active since Dec 2012
15 Feb 2022, 09:46
Incompetence - No Feedback
I withdrew money from an ATM on 09 Feb 2022 and came up with an error message transaction failed I tried it 3 times I hope that it was a mistake and no money was received. To my surprise looking at my app transaction, the money was deducted even though I never received it. I emailed *** on 10 Feb 2022 no feedback to date. I have reviewed one transaction that was reversed the other two are still pending ATM reversals.
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Replies (2)
Discovery Bank's replyOfficial
17 Feb 2022, 10:02Hi Adam Thanks for reaching out to us. Please advise which particular transactions you are still waiting on, and we’ll assist further. RegardsThuli
Discovery Bank's reply17 Feb 2022, 10:02
Official
Hi Adam Thanks for reaching out to us. Please advise which particular transactions you are still waiting on, and we’ll assist further. RegardsThuli
Discovery Bank's replyOfficial
17 Feb 2022, 14:08Thanks for taking our call. As discussed, we’re pleased that the query has been resolved.
For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.
RegardsThuli
For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.
RegardsThuli
Discovery Bank's reply17 Feb 2022, 14:08
Official
Thanks for taking our call. As discussed, we’re pleased that the query has been resolved.
For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.
RegardsThuli
For any future queries, please reach out to us again or contact our bankers on ***, and we’ll gladly assist.
RegardsThuli