Incompetence at its best.

Why can't you call clients back that's in another country? Why can we only make contact via the call center? Other banks have multiple was to make contact. Why is everything a struggle lately? I have already gone so far as contacting Adrian Gore ask these same questions. I have provided an alternative contact number and email address, but nothing. WhatsApp is useless the complaint email address also delivers no results. What must we as customers do? Leave and find a more capable bank? Please it can't go on like this. I am not available on my SA number and I have given my other number, that you can reach me on, twice.