bR
brandon R

1 reviews | Active since Apr 2018

01 Sept 2025, 09:43

In Breach of FICA act, beware!!!!!! *********** Managers and staff

Discovery Bank has failed to provide timely assistance in resolving my matter. The management team has shown a lack of competence and disregard for both timeframes and established policies and procedures. I have explained clearly to the individual handling my case that my poor credit rating—caused by Discovery Bank’s actions—has resulted in car rental companies refusing to enter into agreements with me. Instead of offering a solution, he dismissed my concerns as incorrect yet could not advise where I would be able to successfully rent a vehicle. This demonstrates not only a lack of accountability but also a serious breach of the FICA Act, reflecting a concerning lack of understanding of its requirements. Such conduct is entirely unacceptable and continues to cause me significant financial and personal harm.

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Replies (1)
Discovery Bank
Discovery Bank's reply09 Sept 2025, 17:59
Official
Hi Brandon R,

We see that a team leader has been in contact with you regarding your case and they would have provided you with feedback.

If you have any concerns, please do advise so that we may see how we may help.

Kind regards,
Tyrone