JW
June W

1 reviews | Active since Feb 2014

15 Dec 2022, 15:50

Impressive customer service from Discovery

I had a problem with a payment that reflected on my card, but the beneficiary did not get it. A very friendly consultant assisted me when I called Discovery Bank. I was really blown away by the friendliness , and her willingness to resolve the matter. What really stood out that she offered to call the company I paid, to verify if they received the payment!! The company is one of the Discovery Partners. 5 minutes later, she called me with positive feedback.This is highly commendable and makes this bank stand out in the industry!! Well done Discovery!!

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Replies (1)
Discovery Bank
Discovery Bank's reply15 Dec 2022, 15:53
Official
Hi June

Thanks for your awesome review. 

We will always ensure we keep your best banking interest at heart. 

Regards 
Girshwin