LL
Lelani L

1 reviews | Active since Feb 2015

07 Nov 2016, 09:41

Impossible to get help from Discovery

<p>My credit card is blocked and when I called Discovery they said it will take 48 hours to reset the pin. This is something that can be done in a few minutes - I am still waiting for a call from Discovery as promised with my new pin its been 3 days..........</p> <p> </p> <p>Also trying to get through but there is no answer .............</p>

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Replies (1)
Discovery Bank
Discovery Bank's reply07 Nov 2016, 12:36
Official

Hi lelani00

Thank you for your comments and for bringing this matter to our attention.
We understand that our consultant (Keenan) was in contact with you today to discuss this matter and provide feedback to you.
We sincerely apologise for any inconvenience caused.

Regards

Jaco Thompson

Executive Relationship Manager (FAIS)