KG
Khalil G
1 reviews | Active since Jan 2013
17 Dec 2015, 15:01
Impossible to get a card
I have been trying to get a new card from discovery after joining a new company. I sent them the two payslips that I received as well as a letter of employment. Discovery then requested I send them my entire work contract to which I refused. Discovery then said that they could not agree to giving me a card because it said the contract is \indefinite"rather than permanent. I sent the a third payslip as would have been accepted before and they still did not accept it. <br> What stupidity is this? """
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Discovery Bank's replyOfficial
18 Dec 2015, 11:17Hello ahem,
Thank you for your comments and for bringing this matter to our attention.
Please accept our sincere apologies for the delay in finalising your application.
You would have received correspondence from our Sales Team this morning at approximately 9:20 and we trust this will resolve the matter.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
Please accept our sincere apologies for the delay in finalising your application.
You would have received correspondence from our Sales Team this morning at approximately 9:20 and we trust this will resolve the matter.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Discovery Bank's reply18 Dec 2015, 11:17
Official
Hello ahem,
Thank you for your comments and for bringing this matter to our attention.
Please accept our sincere apologies for the delay in finalising your application.
You would have received correspondence from our Sales Team this morning at approximately 9:20 and we trust this will resolve the matter.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za
Thank you for your comments and for bringing this matter to our attention.
Please accept our sincere apologies for the delay in finalising your application.
You would have received correspondence from our Sales Team this morning at approximately 9:20 and we trust this will resolve the matter.
Your reference number is - ***.
Regards,
Gregory Naidoo
Executive Relationship Manager (FAIS)
DiscoveryCard
Discovery Vitality
Fax: ***
Email: ***
URL: http://www.discovery.co.za