Impossible to cancel credit card

Item: Discovery Bank
Rating: 1
Author: Willem B

I have tried cancelling my Discovery Bank credit card multiple times. I've called in, followed all instructions, yet it is still not closed. I am getting charged fees although I have not used the card in over 5 years! This is ********.

Why is it such a mission to close the account? I am not paying a cent more.

Helpful (0)

Replies (2)

Discovery Bank's replyOfficial

17 Nov 2021, 13:31

Hi Willem

Thanks for reaching out to us.

I will follow up on your account closure request and I will provide you with feedback shortly.

Regards
Girshwin

Discovery Bank's reply17 Nov 2021, 13:31

Official

Hi Willem

Thanks for reaching out to us.

I will follow up on your account closure request and I will provide you with feedback shortly.

Regards
Girshwin

Discovery Bank's replyOfficial

17 Nov 2021, 13:43

Hi Willem

Our systems show that your query is being dealt with by our specialist team.

You will receive feedback on the matter via email.

Regards
Girshwin

Discovery Bank's reply17 Nov 2021, 13:43

Official

Hi Willem

Our systems show that your query is being dealt with by our specialist team.

You will receive feedback on the matter via email.

Regards
Girshwin