SS
Sitshengisiwe S
1 reviews | Active since Aug 2017
27 Nov 2025, 16:24
Immediate EFT***not so immediate after all
I am so disappointed with Discovery Bank, I made an immediate EFT payment on the 25th of November until today that transaction hasn't been received by the recipient but the deducted the funds from my account and even charged me for the immediate payment as per request. This is not fair practice at all.
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Discovery Bank's replyOfficial
27 Nov 2025, 16:30Hi Sitshengisiwe S,
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
Discovery Bank's reply27 Nov 2025, 16:30
Official
Hi Sitshengisiwe S,
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
I sincerely apologize for the experience had with us.
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile