GH
Geraldine H

1 reviews | Active since Jul 2019

18 Nov 2021, 14:30

******* Limit Increase

Discovery Bank has *******ly without my request or consent put up my Credit Card limit. I want my limit returned to what it was originally. It doesn't matter how many unwanted incentives Discovery tries to add to my Account or Card to try and bribe me to use it, I won't. I will never use the Card or Account again, I am patiently paying it off, and once this is done I will close it and throw a party cause this useless institution is out of my life. If you want to learn how to manage a Credit Card properly, then maybe as Woolworths as they know what they're doing.

0
Replies (2)
Discovery Bank
Discovery Bank's reply18 Nov 2021, 17:50
Official
Hi, Geraldine

We sincerely apologize for your recent experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us.

Regards,
Lebohang

Best regards,

GH
Geraldine H's update19 Nov 2021, 07:01
Reviewer Update
is tha seriously the answer Discovery is going to send me in return? Just some generic computerised message, just more proof of the substandard service.