1 reviews | Active since Jul 2013
IGNORING CARD ***** — *******
You have successively ignored me FLAT for over 2 Weeks for an URGENT CARD TRANSACTION DISPUTE FORM that has been sent for a ********** / Uknown Transaction of R 17 000+ on my Discovery Card.
I have sent a serious amount of replies back to the email addresses provided and for the last week also sent this to your Complaints Department.
YOU ARE NOT A REAL BANK
IS THIS HOW YOU HANDLE CARD ***** / UNKNOWN TRANSACTIONS?
IS THIS HOW YOU IGNORE ALL YOUR CLIENTS?
IS THIS COMPLIANT WITH THE CODES OF BANKING PRACTICE?
IS THIS LEGAL?
I AM ESCALATING THIS TO THE OMBUDSMAN FOR BANKING SERVICES TODAY!
IF YOUR STATEMENT RUN INCLUDES THIS TRANSACTION AND NEGATIVELY IMPACTS MY CREDIT RATING I AM TAKING YOU TO COURT.
YOU ARE THE WORST. I AM CANCELING EVERY PRODUCT, SERVICE, INVESTMENT WITH YOU TODAY!
Thank you for contacting us about your ***** case with Discovery Bank.
Please accept my apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
Our records show that someone has since contacted you, with an update on your case.
I sincerely apologise for your experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards,
Nancy.
Thank you for contacting us about your ***** case with Discovery Bank.
Please accept my apologies for the delay in response. We have been receiving an influx of messages on this platform (both public and private) and trying our best to respond to all.
Our records show that someone has since contacted you, with an update on your case.
I sincerely apologise for your experience with Discovery Bank, and hope that you can grant us the opportunity to prove that there are better experiences to be had with us.
Regards,
Nancy.